The Canal & River Trust is one of the UK’s largest charities, we maintain 2,000 miles of historic canals, rivers, docks and reservoirs, along with museums, archives and the country’s third largest collection of protected historic buildings – preserving them for future generations. Our waterways are exciting, vibrant places to work.
We are currently looking for a Customer Support Administrator. As a Customer Support Administrator you will deliver excellence in customer service and support for customers, dealing with face to face enquiries, on the phone and in written communications and providing general administration and financial support to the waterway.
This role is to be based at our London, Docklands office.
Working Hours will be 9:00 – 3.30 Monday – Friday, advertised salary is based on full time equivalent.
Key Accountabilities –
Knowledge, Skills & Qualifications –
In addition to your salary, you will receive access to a generous contributory DC Pension Plan, Inner London Allowance, and excellent annual holiday entitlement.
You will be working with a great team to deliver a very important service offering our customers across the waterway a positive experience and a desire to return. You will be helping to spread knowledge and understanding of the Canal & River Trust and the great work we do.
We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.
Find out more about the work we do and opportunities we have on our website: https://canalrivertrust.org.uk/about-us