Canal & River Trust

Static Waterway Operative - Anderton Boat Lift

Anderton Boat Lift
Job ID
2018-5248
Closing Date
22/1/2018
Position Type
Permanent Annualised Hours
Function
Other
Advertised Salary
£16,971.00 (pro-rata)

Job Purpose

The Canal & River Trust is one of the UK’s largest charities, we maintain 2,000 miles of historic canals, rivers, docks and reservoirs, along with museums, archives and the country’s third largest collection of protected historic buildings – preserving them for future generations.

  

The purpose of this role is to assist in the manual operations of the Anderton Boat Lift and to provide all Canal & River Trust customers with excellent levels of service. Assisting in the manual operations of the lift structure, this role is based outdoors thus you will be required to work in a variety of weather conditions and at height.

 

You will be required to work on a rota basis, including statutory holidays and weekends. You will be expected to work 1460 hours over the year, during the month March to November this will be 37 hours per week working 5 days in 7. Then the months there after will be 2 half days per week.

 

Being a team player, yet having the confidence to act on your own initiative and remain calm and controlled during difficult situations is essential. Customer interaction is a vital part of this position and as such you will possess excellent interpersonal skills with the ability to communicate effectively to a variety Canal & River Trust customers & colleagues. You will contribute to the maintenance, conservation and improvement of Anderton Boat lift. Working efficiently to defined standards the role helps to create a safe, secure and vibrant waterway network where visitors are delighted with the quality of their experience.

Knowledge, Skills/Qualifications & Experience

The role/responsibilities:

  • Working outside, ensure that the customer experience is maximised by providing outstanding levels of customer service in accordance with defined standards and promote Canal & River Trust by maintaining a professional approach at all times.
  • Undertake water control duties including the operation of Anderton Boat Lift in a safe manner to ensure that customers are not hindered in their visit to the waterway.
  • Undertake key duties associated with the maintenance of the Boat Lift and grounds e.g. towpath litter removal, towpath and access repairs.
  • Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.

Skills/qualifications:

  • Basic literacy and numeracy skills.
  • Experience of working within relevant environment e.g. customer service.

What We Offer

In addition to your annual salary, we can offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and put your skills to use on our waterways.

Find out more about the work we do on our website: https://canalrivertrust.org.uk/about-us

 

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