Canal & River Trust

  • Waterway Operative

    Job Locations UK-London
    Job ID
    Closing Date
    Position Type
    Permanent FT
    Advertised Salary
    £21,623.00 Inclusive of Allowances
  • Job Purpose

    We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays it's part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions. Providing the Trust with expertise to deliver maintenance and repair works on our waterways. 


    As a Waterway Operative most of your working time is spent in our unique and wonderful outdoor environment on the London Waterway covering up to 20km of the towpath in the Docklands, E14 9ST area. Your daily tasks will vary and will contribute to the maintenance, conservation and improvement of the business unit’s waterway network for local communities and visitors to enjoy.


    The working hours are on a rota basis, working 5 days in 7 including weekends. You will also be involved in an on call out of hours rota.


    Interviews will be held Tuesday 8th January 2018.


    Knowledge, Skills/Qualifications & Experience


    • Working outside, ensuring that the customer experience is maximised by providing outstanding levels of customer service in accordance with defined standards. Promoting Canal & River Trust by maintaining a professional approach at all times.
    • Undertake water control duties including the operation of structures e.g. locks and bridges in a safe manner to ensure that customers are not hindered in their visit to the waterway.
    • Undertake key duties associated with the maintenance of the waterway and waterside e.g. towpath litter removal, towpath and access repairs.
    • Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
    • Provide a first response for any emergencies/incidents that may occur within the waterway.
    • Support asset inspections. Identify and report any structure failures, breaches, damage or pollution incidents to Operations Supervisor or Engineers.
    • Where a vacancy arises, participate where agreed in the standby rota in order to support delivery of customer service to defined standards and reaction to emergency situations
    • Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Complete point of work risk assessments and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc) is appropriate for the task.


    • Experience of working within relevant environment e.g. customer service.
    • Basic literacy and numeracy skills.
    • Valid driving licence appropriate for vehicle to be driven

    What We Offer

    In addition to your annual salary we offer inner London allowance, generous holiday entitlement and a competitive contributory DC Pension scheme. Other benefits can be found here.


    We are striving to represent the diverse communities that we are a part of. All applicants will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. Many of our vacancies can be considered for people who wish to work flexibly, job share or part time.


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