Canal & River Trust

  • Moorings Maintenance Manager

    Job Locations UK-Middlesex-London | UK-East London | UK-London
    Job ID
    2019-6066
    Closing Date
    27/2/2020
    Position Type
    Permanent FT
    Function
    Hidden (35937)
    Advertised Salary
    £35,400 Inclusive of Allowances
  • Job Purpose

    The Canal & River Trust currently manages approximately 3,600 mooring berths spread across circa 300 long term mooring sites in England and Wales. Long term moorings are directly managed and operated by the Trust as part of its discretionary commercial business activities – profits from which are re-invested in maintaining the waterway network.

    We currently have a Moorings Maintenance Manager vacancy. The Mooring Maintenance Manager will be responsible for overseeing basic maintenance and repair activities and supervising contractors to deliver customer driven service and product improvements within a safe environment.

    As the Mooring Maintenance Manager you will ensure that health and safety and welfare issues are communicated effectively and promoted within their area of responsibility. The job holder will fully understand their responsibilities for and fulfil their duties in accordance with the Trusts policy and procedures.

    The Canal & River Trust wants to create a sustainable and evolving canal and river network that is a national treasure – accessible to and cherished by all. Core to delivering this vision you will be committed to equality and diversity whereby fellow employees, customers, our partners and volunteers feel respected, included and valued.

    Knowledge, Skills/Qualifications & Experience

    Key Accountabilities:

    The job holder will support the delivery of the Trust’s key business objectives through the delivery of their key deliverables as follows:

    • Carry out frequent and regular mooring site visits to assess condition of assets, identify defects and assess the level of service provided by CRT’s waste, vegetation and property maintenance contractors.
    • Regularly review site specifications and maintenance plans to ensure appropriate levels of service are maintained.
    • Carry out basic maintenance and repairs (e.g. painting, securing fencing, erecting signage, repairing locks, fixing leaking water taps, removing blockages, securing/protecting trip hazards) on mooring sites and recognising when & where to seek external / internal resource.
    • Respond to works identified from customers and the Mooring Sales Manager within defined service standards.
    • Review any contractors’ applications for payment to validate that work being claimed for by the contractor has been carried out to the right specification and the price is as agreed in the contract.
    • Report back the standard of contractors’ performance and attend meetings with contractor representatives as necessary.
    • Support & contribute to plans for site development and/or improvement projects to meet business plan targets.
    • Undertake risk assessments and review volunteer plans for maintenance works including reporting of incidents, accidents and near misses.
    • Develop robust and effective communication methods to help deliver excellent customer service (including making face to face contact with customers).
    • Maintain SAP asset data ensuring it is accurate, up to date and reporting on this data as necessary.
    • Carry out consistency checks in compliance with environment and heritage standards through compliance with Environment Appraisals.
    • Monitor adherence of statutory testing and agree works/actions which result from it.
    • Consult local mooring customers on service standards, site rules, and other local issues as well as handling general enquiries relating to maintenance activity.
    • Operational issues can emerge at any time requiring the Mooring Maintenance Manager to be available for working outside of their usual contracted hours.
    • Assist with enforcement process/activity on site to ensure smooth and efficient removal of un-authorised moored boats

    Experience, Skills & Qualifications -

     

    Essential

    • Educated to degree level (or equivalent)
    • Organisational ability to prioritise tasks and deliver results under pressure;
    • Practical, flexible, resourceful and adaptable attitude;
    • Good interpersonal and communication skills;
    • Good standard of writing, numeracy and IT skills;
    • Full driving licence appropriate for vehicle to be driven;
    • Knowledge of SAP.
    • Proven experience of adopting working practices within a non-standard working day and or week
    • Comprehensive experience and knowledge of planning a task and sizing a job
    • Proven experience and knowledge of health, safety and welfare procedures

     Desirable-

    • NVQ Level 3 in Occupational Health & Safety
    • SSSTS certifications (Site safety accreditations)

    • Contract management experience
    • Diagnosis skills in analysing building / building services defects.
    • Construction, building or engineering experience (preferably with certification)
    • CAATS assessments for handtools and other work equipment (Internal qualification)

    What We Offer

    In addition to your basic annual salary, we can offer Car Cash Allowance, Inner London Allowance, a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits.

     

    When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations.  Come and put your skills to use on our waterways.

     

    We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

     

    Find out more about the work we do and opportunities we have on our website: https://canalrivertrust.org.uk/about-us

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