Canal & River Trust

  • Legacy Giving Officer

    Job Locations UK-Birmingham
    Job ID
    Closing Date
    Position Type
    Permanent FT
    Strategy, Impact & Engagement
    Advertised Salary
    Up to £27,500
  • Job Purpose


    We are the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the money to make it happen, all of this would be lost. Forever.

    That’s where you come in.


    We’re growing our team so we can continue to bring communities together to transform their canals and rivers. We have vacancies in our marketing & supporter development team for enthusiastic, experienced, innovative individuals.


    We have an exciting new vacancy for a legacy executive. In this role you will promote the Trust and help build a programme which cements relationships with our loyal supporters and builds on our successful fundraising programme.


    Join us, and make life better by water for everyone. Every day.


    Knowledge, Skills/Qualifications & Experience

    About the role:

    You will help establish our legacy and in-mem marketing and stewardship programme to grow income, ensuring a great supporter experience. With excellent organisational skills you will ensure our programme runs smoothly, whilst delivering a marketing, communications and events programme. You will be both sensitive to audience requirements and passionate about the opportunity waterways have around legacy or in memory gift. Cultivating relationships with volunteers, supporters and visitors will be essential as will a keen eye for detail, ensuring ongoing administration of the programme across our six regions working on the operational delivery.



    About you

    To succeed, you will need a proven track record of administering legacy and in memory programmes and campaigns. Your experience will mean you are equally comfortable with helping to run legacy marketing campaigns and events, alongside managing and running the day-to-day delivery of a programme including all the administration. You will be confident and comfortable in the sensitive stewardship of a range of prospects, supporters and key external partners.

    You must have experience of liaising with specialist agencies and suppliers and will have worked on legacy programmes that have shown significant growth. A good knowledge of GDPR, systems and fundraising best practice is essential as is a keen eye for details and administration tasks.


    About the team

    The role sits within our Marketing & Supporter Development team team and will be based at our offices at the heart of the canal network, in central Birmingham.


    About us

    One of the UK’s biggest charities, the Canal & River Trust looks after, and brings to life, 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions every day.


    Key responsibilities:

    You will undertake a wide range or responsibilities to support the Supporter Care & Legacy Manager this will include:


    • Developing marketing activity which will lead to the Trust having a pipeline for legacy and in-mem support. You will be expected to help run marketing activity which could include: events, adverts, content, direct mail, digital marketing and production/fulfilment of materials. 
    • Dealing with campaign responses, enquiries, various supporter communications, data entry and ensure timely processing on the Trust’s systems, maintaining accurate and reliable records, including recording of suppressions and data consents.
    • Assisting with the coordination, planning and evaluation of legacy campaigns and initiatives, including Free Will schemes, events, exhibitions and other relevant promotions. 
    • Support our legacy administration partners and regions in with their enquiries.
    • Assisting in the ongoing development of legacy and in-memory products and administrating the programme


    You will be expected to also support the wider supporter care and fundraising team, and experience of individual giving would be an advantage. There could also be some work at events which could be evenings and weekends and must be able to travel.


    Salary £25,000 - £27,500 depending upon experience



    What We Offer

    In addition to your salary you will receive a competitive contributory DC Pension Plan & excellent holidays.  Further employee benefits are also available to select from. 

    Work-for-us - Benefits


    We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.


    All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. Many of our vacancies can be considered for people who wish to work flexibly, job share or part time.


    Find out more about the work we do and opportunities we have on our website: Work-for-us



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